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March 12, 2009

Join the Federal Knowledge Management Initiative & Federal KM Working Group

Join the Federal Knowledge Management Initiative & Federal KM Working Group

America faces critical challenges today (information overload, brain drain in government, sharing knowledge, automating knowledge, making laws easier to understand, etc.) and enormous opportunities in the years ahead.

I truly believe KM is part of the solution that can help us overcome the challenges and seize the opportunities.

Government and private sector KM executives have united and formed the Federal Knowledge Management Initative to convince our leaders in Congress and the Obama Administration to coordinate, formalize, and centralize America's efforts around knowledge management.

This presentation by Neil Olonoff summarizes the "Federal Knowledge Management Initiative Roadmap." The initiative, begun several months ago by members of the Federal Knowledge Management Working Group, aims to establish an official center for knowledge management in the Federal Government. With this center of operations as a start, the Federal government can begin to foster knowledge sharing practices and culture, build innovation, and find solutions to the Knowledge Retention Crisis. And there is much more to the plan. Learn how you can become a part of this exciting, ambitious new direction for knowledge management in Government, by attending via phone and computer.

Download Federal Knowledge Management Initiative PPT

Join the Federal KM Working Group. No dues are involved. To join the listserv, send a blank e-mail to kmgov-subscribe@list.jpl.nasa.gov

Read the Roadmap on their Wiki page:

http://www.km.gov

December 12, 2008

Agility Alliance - New open social network connects technology gurus and business masterminds

Agility Alliance - New open social network connects technology gurus and business masterminds

I’d like to reach out and invite all my IT/business friends to join the Agility Alliance, a free online network that helps bring together technology experts and business leaders:

http://www.agilityalliance.org     

The Agility Alliance network is an open social network, for experts, by experts. We’d like to keep it technical, friendly, open, fun, and non-commercial (i.e. no marketeering).

If you are into BRM, BRMS, BPM, BPMS, CRM, SCM, EDM, CEP, etc. there is a group for you. If not, create a group! It's flexbile so you can create your own group, blog, or forum to share with all of us.

If you're a programmer, analyst, designer, architect, engineer, business executive, VP, CTO, or CIO, and you are a leader in your field, or you want to hear what the leading minds in these fields have to say, join the network and become a member of your favorite group.

I hope this network becomes a place to share great ideas, learn from the best, and find "the best of" links to blogs, presentations, videos, and discussions in your favorite topics. Mine, as many of you know, are managing rules and knowledge.

What do you know? Share... Show and tell. This is not the place to sell.

It’s pretty open and flexible, so you can add groups, blogs, photos, slides, videos, chat, links, forums, tutorials, articles, etc. There are individual pages each member can customize, and each member gets his/her own blog (if you want it). You can post articles, templates, links, and add discussions to the forum. Invite your friends and colleagues to join. If you can’t figure out how it works, ask your kids!

Two months ago the idea of building a professional network for rulebase experts and knowledgebase exeprts was first proposed at ORF2008. I loved the idea. I started creating it, but it didn't feel right. Something was missing.

A big problem in our field is that business people talk dollars and IT people talk data. Alignment, or lack thereof is the biggest complaint CIO's have had for years.

Creating a closed network for just the top rule experts in the world was an awesome challenge, but I also wanted CIOs to have access and see what these genuises have to say. Business people need to hear what geeks have to say.

Geeks landed us on the moon; But business people paved the path and led the way.

We all need to bridge the gap between business and technology. I am extremely confident that the Agility Alliance network will help connect business and IT experts.

The time is right to create a network of IT experts and business leaders. The network is just a few days old, so this is just a start.

The rest is up to you.

 

August 22, 2008

Army mandates 12 knowledge management principles

"Connecting those who know with those who need to know." That is a great definition of knowledge management. And it's right out of the Army manual. The US Army recently released a knowledge management memo outlining 12 principles to encourage and reward sharing knowledge throughout the organization.

"Knowledge management is about connecting those who know (know-why, know-what, know-who, and know-how) with those who need to know and leveraging that knowledge across the institutional Army and to contractors, nongovernmental organizations, the other military services and coalition partners,” states the memo.

A few months ago I wrote about classifying knowledge as either critical knowledge or common knowledge.  Common knowledge is about your experience and what you know.  Critical knowledge is about your expertise and how you think.

Continue reading "Army mandates 12 knowledge management principles" »

March 13, 2008

Introducing the BIZRULES® RuleMap™

Documenting business rules is a good first step on the path towards the business rules approach.

But sometimes that's not enough.  Taking the next step and getting to the next level requires simulating business rules so they are easy to review and verify.

Over the past few months BIZRULES has been working on a new product that lets us do both. It's a visual tool that lets us not only draw diagrams of business rule models, it also lets us simulate the rule logic. This tool helps us speed up the rules harvesting process and improves the quality of our rulebooks.

BIZRULES® RuleMap™ is an interactive rulebook that models business rules and simulates business logic.  This logical model lets you see how your business rules really work. It lets you visualize the Reasoning Chain™ that leads to smart conclusions and right decisions.


We use this tool to document your business rules independent of any BRE - yet it can be implemented using any BRE. Again, this is a logical model of your business rules.  It can be used as the rulebook or specs for authoring the rules in any BRE.

Take a look at a sample RuleMap. And let us know what you think. Contact us for pricing or a web demo.

 

 

Visible Knowledge LLC helps companies prevent Brain Drain

10,000 baby boomers are retiring today.

10,000 more will retire next Monday. And Tuesday. And so on. That's the way it's going to be for the next 20 years. Key personnel and subject matter experts with 20 to 30 years of experience are going to clear their desk and head down to Florida. As they walk out the door, invaluable corporate knowledge will simply disappear.

Intellectual capital, a vital corporate asset, will melt away unless companies do something to stop the brain drain and to retain critical knowledge.

Visible Knowledge LLC (www.visibleknowledge.com) has a solution:

  • An interactive RuleMap™ that models business rules & simulates business logic
  • An interactive Expertise Blueprint™ that transforms knowledge into Visible Knowledge™
  • A Legacy Interview(sm) 

Visible Knowledge helps companies retain vital corporate knowledge before it melts away. They focus on documenting invaluable critical knowledge from your top domain experts and key personnel, before they retire. It can take companies years and millions of dollars to recover from losing this type of knowledge.

A traditional exit interview is just not enough when you're dealing with subject matter experts or super experts. So Visible Knowledge has developed a Legacy Interview(sm) process that extracts and documents critical knowledge before experts leave or retire. They use a rapid knowledge acquisition process to extract maximum amount of knowledge in a minimum amount of time. Visible Knowledge focuses on capturing critical knowledge.

If Know It All Ken just gave you two weeks notice, and he's the only one who knows how to fix the $5 million widget making machine, Visible Knowledge can help. They can spend a few days with Ken and document the crucial knowledge you need to keep the business running.  

If Super Expert Sally is retiring in a few months, Visible Knowledge can spend a few weeks with her to elicit as much vital and critical knowledge as possible before she leaves.

If your entire Dept of Super Experts is retiring next year, Visible Knowledge can work with your team over the next few months or years to document the critical knowledge you need to retain.

Later, if you need to automate the knowledge that was captured and retained, companies like BIZRULES can help you do that. BIZRULES works with leading knowledge software vendors to design and build knowledge-based and rule-based solutions.

February 26, 2007

Press Release: Oracle Siebel CRM Release 8 is powered by HaleyRulesTM and HaleyAuthorityTM

Oracle's Siebel CRM Release 8 Leverages Haley To Maximize Business Flexibility and Provide Dynamic Privacy Management

PITTSBURGH, PA - January 31, 2007 - Haley Systems, Inc., the technology leader in business rules management systems, today announced that Oracle has embedded HaleyRules(tm) and HaleyAuthority(tm) as the business rules technology in its recently announced Siebel CRM Release 8.

By embedding business rules into Siebel CRM, businesses are able to achieve new levels of cost containment, time-to-market response and long-term competitive advantages. Haley technology is a key part of the Siebel Privacy Management solution within Siebel Universal Customer Master, a comprehensive customer data hub that unifies customer data across multiple business units and functionally disparate systems to provide a trusted authoritative source of customer information across the enterprise.

"Providing business users with an easy to use, yet powerful way to define and refine their business rules is a key ingredient to enabling business agility," says Mark Woollen, Vice President of CRM Product Strategy at Oracle. "By leveraging technology from Haley in Oracle's Siebel CRM Release 8, we are able to provide our customers with a high-performance solution that will enable them to define and enforce the rules they need to stay ahead in today's fast paced, ever changing business environment."

HaleyAuthority is the multi-user rule authoring application that enables business users to capture, organize, manage and test business rules. It stores rules in a central knowledge management database. Rules files are used by Haley's business rules engine - HaleyRules - the technology-leading business rules inference engine for Java and .NET environments. Haley's business rules technology will give Oracle's Siebel CRM users the ability to customize their business processes and policies. As a premier Oracle partner, Haley also offers optional add-on and plug-in products to enhance the Siebel CRM solution and a broad range of expert professional services including consulting, training and implementation.

"The strength of Haley's proven technology, robust lightweight rules engine and unique approach to rules authoring provides business users advanced accessibility and control to capture, manage and review business rules," said Hans Witt, CEO and President of Haley Systems.

Source: http://www.haley.com/newsevents/PressRelease_OracleCRM.html

Haley is a BizRules Alliance Partner

October 26, 2006

Press Release: ILOG Announces 2007 First Quarter Results

ILOG S.A. (ADR)(ILOG) PARIS and MOUNTAIN VIEW, Calif., Oct. 26

ILOG(R) today announced results for the first quarter of fiscal 2007, ended September 30, 2006. Revenues for the quarter amounted to $35.8 million and diluted earnings per share were $0.07. This compared with revenues of $30.7 million and diluted earnings per share of $0.11 for the prior year's first quarter.

"This quarter we returned to double-digit growth, with revenues up 16%, and we achieved solid growth in combined license and maintenance revenues for our business rule management system (BRMS) products at 20%. We also had higher revenues in each of our geographies -- including strong 22% growth in Europe," said ILOG Chairman and CEO, Pierre Haren. "Our profitability has been temporarily impacted by the timing of our research tax credit and higher taxes than last year. At $69 million, our cash position remains strong, and has allowed us recently to make two investments that will help us build for the future."

License revenue growth was led by BRMS, as the adoption of this technology into the IT mainstream continues. The mainstream appeal of BRMS is underscored by the growing diversity of markets in which these solutions are being deployed, which is reflected in ILOG's first quarter deal activity. While financial services and insurance companies continue to dominate BRMS purchases, the Company signed several sizeable deals in other market segments, including a major UK publisher of phone directories, a leading U.S. logistics and transportation company, and a large U.S. healthcare provider network...

See the press release.

October 18, 2006

Press Release: Fair Isaac Recognized as Business Rules Management Systems Market Leader

October 02, 2006 09:21 AM Eastern Time

Industry Analyst Report Credits Fair Isaac’s Leadership to the Continued Success of its Award-Winning Blaze Advisor Business Rules Management System in the North American Market

MINNEAPOLIS--(BUSINESS WIRE)--Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision management technology, announced today that leading analyst firm IDC has recognized Fair Isaac as the worldwide revenue leader in the Business Rules Management Systems (BRMS) software market.

In the new IDC report titled “Worldwide Business Rules Management Systems Software 2006-2010 Forecast and 2005 Vendor Shares” (IDC #203627, September 2006), Fair Isaac leads the worldwide BRMS revenue category in 2005 with revenues of $45.1 million, growing a strong 28.6 percent compared to revenues of $35.1 million in 2004. Fair Isaac is ranked as the leader in BRMS market share with 23.9 percent worldwide and 33.4 percent in the key America market.

According to IDC, business rules management tools centralize the definition, discovery, storage, and submission of the vast quantity of rules used in business operations to provide organizations with greater automation, more responsiveness to change, and less expensive distribution and maintenance of their business activities. IDC anticipates that revenue for the worldwide BRMS market will continue to grow from its 2005 level of $188.5 million to $455.1 million in 2010, based on “the strong role that business rules management systems will have in building out the application infrastructure platforms.”

See the rest of the story...

October 11, 2006

Press Release: ILOG Reveals Its Acceptance Into IBM SOA Specialty Program - Quick Facts

MOUNTAIN VIEW, Calif. – October 11, 2006 – ILOG, a leading Business Rule Management System (BRMS) vendor, today announced its acceptance into the IBM SOA Specialty Program after successfully completing IBM’s extensive service-oriented architecture (SOA) technical and business requirements.

With this achievement, ILOG has integrated its JRules™ BRMS seamlessly with the IBM SOA Foundation, a single, integrated platform that combines application server and integration capabilities.

According to ILOG, ILOG JRules is the first Business Rule Management System to be integrated with the IBM WebSphere Process Server, a key element of IBM's SOA offering.

Source: http://www.tradingmarkets.com/.site/news/BREAKING%20NEWS/451679/

September 26, 2006

Press Release: ILOG Opens Subsidiary in China

New Shanghai Location to Manage Expanding Business Operations

ILOG has established a subsidiary in China to support its expanding business operations in China, recruit and manage its partnerships there and create an increased demand for ILOG's products in the country. Based in Shanghai, ILOG Software Technology (Shanghai) Co. Ltd. is a Wholly-Owned Foreign Enterprise, which will be led by Bounthara Ing, ILOG's Deputy CEO and executive vice president in charge of Asia Pacific operations. The company previously had a Beijing representative office in China.

Read more.

June 14, 2006

Writing Rules using Haley's new Hosted Web Service

I was quoted in this press release from Haley:

Haley Introduces Industry's First Business Rules Authoring Environment As a Hosted Web Service. Haley's New SOA-based Business Rules Web Service, Combined with Its JSR-94 Industry Standard Support and KML, Helps to Advance Rule Server Independence.

Rule server independence from the authoring environment is something I blogged about earlier. Haley is introducing their new KML (knowledge management language) and HRML (Haley Rule Markup Language), along with support for tabular rules (aka decision tables). HRML is Haley's proposed XML-based standard for defining rules. Haley also plans to support OWL, Web Ontology Language from W3C, and JSR-94, a new standard for Java runtime API for BREs.

If you've heard me speak at a conference or read earlier blogs, you know that I've always said there are only three ways to write rules for SMEs and business people: words (textual rules), pictures (decision trees), and charts (decision tables). Rule engine tools like Haley Authority that support decision tables make it easier for business people to write rules.
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