BizRules Blog

Here is an interesting point about Subject Matter Experts by Kirk Kness, vice president of strategy and architecture at Baltimore-based financial services company T. Rowe Price Group Inc.:

Innovative employees often figure out how to handle exceptions and new scenarios that aren't covered by standard processes. However, these employees often don't have the time or the means to communicate their innovated solutions to colleagues.

Kness said CIOs and architects who are planning to launch a Web 2.0 strategy should find the "knowledge activist" in their companies. Knowledge activists are the people who are enthusiastic about understanding how processes in the business work. They are the people who are constantly looking to innovate the way they do things.

What a great term, "knowledge activist". That fits right in to the three main ideas I discuss on this blog: process, rules, and knowledge. I've already put this buzzword in a presentation I'm working on right now. Thanks Kirk!

Here's the rest of the story:

IT EXECS EAGER TO EXPLOIT WEB 2.0 WAVE By Shamus McGillicuddy, News Writer 10.24.2006 SearchCIO.com