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Risks and Costs of Breaking the Rules™

Examples of business mistakes caused by poor:

Knowledge Management

Rules Management

Process Management

ROI Calculator

Calculate your company's potential savings from improved decision management and knowledge management with BIZRULES' return on investment calculator. Contact us for details on how to access our Expert Systems ROI Calculator.

Back to the Future

Many expert systems built in the 1980s and early 1990s were ahead of their time:

Page metaphor: Deployed before the World Wide Web was invented, these early expert systems used a "page-based" user-interface similar to today's "web page" browser user-interface: When the user pressed Enter, the rule engine would intelligently and dynamically generate the next page to be displayed. Users could go "back" to the previous page and change their answers, or they could go forward to the "next" page.

Hypertext: Users could click on a highlighted keyword and "jump" to a related page.

Script languages: Dynamic pages and reports were built using scripting languages similar to HTML and XML.

Object-Oriented: Many of these early expert systems were built using some of the earliest object-oriented programming languages.

Mouse: Expert systems were one of the first applications designed to use a mouse pointing device.

A Solution Looking for a Problem

In the 1980s and early 1990s, analysts said that expert systems were a solution looking for a problem. Today, in the 2000s, the problem is clear: Information overload. Expert systems are the inevitable solution to that problem.

ROI Examples

DuPont claims over $1 billion in savings from their expert systems, and adds that for every $10,000 invested in expert systems, they obtained over $1 million in benefits. (Source: Exsys, Inc. website)

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